Shipping Information
At Cheri & Lumi, we are delighted to offer free worldwide shipping on all orders, with no minimum purchase required. We understand that getting your items quickly is important to you, so we make every effort to process your order swiftly. All orders are shipped via trackable mail to ensure your purchase is delivered securely and promptly.
Shipping Timeline
Our goal is to ensure that your order is shipped to you in a timely manner and with great care. Below are our estimated delivery timelines by region:
- Asia: 3 to 9 business days
- Oceania (Australia & New Zealand): 4 to 9 business days
- Europe: 5 to 10 business days
- Americas (North & South): 5 to 12 business days
Tracking Your Order
Once your order has been dispatched, you will receive an email with tracking information. Please note that tracking information might take up to 24 hours to update after your order has been shipped.
Additional Information
- Processing Time: Orders are usually processed within 1-2 business days. During peak periods, processing times may be extended.
- Customs and Import Duties: While we strive to offer a seamless shopping experience, shipped items may be subject to customs fees or duties as determined by the destination country. Please note that Cheri & Lumi is not responsible for these charges. We recommend contacting your local customs office for further information.
Contact Us
Should you have any questions about your order or our shipping practices, please do not hesitate to contact us. You can reach us via email at hello@cheriandlumi.com or through WhatsApp at +65 8800 9304. Our dedicated team is here to ensure your shopping experience is nothing short of excellent.